Shipping policy

UK Delivery Options

Customers in England, Wales, Scotland, Northern Ireland, Isle of Man, Jersey and Guernsey qualify for free express delivery on orders of £15 or more.

Express Delivery - Orders using the Express Delivery option will be dispatched same day via Royal Mail Tracked 24. The service we use is trackable, and you should receive an email with details on how to track your order.

International Delivery Options

International delivery is available to selected destinations only. If you are looking to place an order from outside the UK or Ireland, please email us at info@ptspersonalised.co.uk for more information.

Please be aware that orders weighing over 2KG can incur customs charges by your local customs office (who will hold your parcel until this charge has been paid).